Returns & Exchanges
At Salt Grooming, we stand by the quality of our premium formulations and offer a 30-day satisfaction guarantee on all orders. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure your grooming routine remains effortless.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring the items are protected to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.