Frequently Asked Questions
Everything you need to know about Salt Grooming products and services.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical grooming. All Salt Grooming products are 100% cruelty-free and formulated without any animal-derived ingredients.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your hair styling products suitable for sensitive scalps?
Our formulas prioritize natural ingredients and avoid harsh chemicals like parabens and sulfates, making them suitable for most sensitive skin types.